This English translation is provided for information purposes only and does not constitute a legal document. Refer to the original Spanish version. By visiting our website www.doncala.com, you accept our terms and conditions as set out in the Spanish version of "pago seguro".
What form of payment can I use to make my purchase?
We have the following means of payment available:
- By credit or debit cards, Visa or Mastercard
- Bank transfer
Why has my credit card been declined?
Your card could have been declined for one of the following reasons:
- Your card may have expired. Check that your card has not exceeded its expiry date.
- The spending limit on your card may have been reached. Check with your bank that your card’s spending limit has not been exceeded.
- Perhaps some data has been entered incorrectly. Check that you have filled in all the necessary fields correctly.
Is it safe to use my credit card on the internet?
Yes, all card data is transmitted using the highly secure SSL encrypted format. Payments are made through the highly secure ING Bank Virtual POS Payment Gateway Module or the PayPal secure payment gateway.